United Airlines Cuts 35 Daily Round Trip Flights at Newark Airport Due to Deficient Air Traffic Control

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United Airlines cut 35 daily round trip flights from its Newark Liberty International Airport (EWR) hub schedule, 10% of its flights there, citing air traffic control staffing shortages and technology failures as the reason.

Newark is United’s second-largest hub. United normally flies 328 round trip services there each day.

On Monday 28 April 2025, 15 to 20 flights were being managed by Newark air traffic controllers when Federal Aviation Administration radar and communications went down. In a statement, National Air Traffic Controllers Association said the controllers “temporarily lost radar and communications with the aircraft under their control, unable to see, hear, or talk to them.” The outage was due to a copper wire that “fried.” It lasted about 90 seconds and so badly traumatized controllers that five of them started 45 days of leave to recover.

FAA problems have caused delays and cancellations for the past 14 days, so this was not the beginning of the trouble.

United rerouted 37 flights and canceled more than 100. United Flight 1909 from San Francisco had to turn around over Nebraska and go back to where it started.

On top of equipment issues, United CEO Scott Kirby said more than 20% of air traffic controllers for Newark “walked off the job” after the outage, referring to the ones who took trauma leave. His remark angered the controllers, whose job is intense and for whom recovery leave after an unusually stressful incident is needed to recover their focus and poise.

Air traffic control was already chronically short-staffed. Support for air traffic control, such as teams that maintain equipment and computer systems, has been slashed by Elon Musk’s “Department of Government Efficiency,” a subset of a White House IT team rather than a government department.

Icing on the cake is that one of Newark’s three runways closed 15 April 2025 for maintenance and resurfacing. It is expected to reopen in mid-June.

Kirby said returning the airport to slot-controlled Level 3 status, which would allow the FAA to limit the number of flights at the airport to what it can handle. Its Level 3 status was removed in 2016.

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Click here for more about the radar and communications outage.